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Privacy Policy

27/09/2024 by Zhaia

Effective Date: 12/06/2024

At Wild Atlantic Aways, operated by Pixie Property Management, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.

Who We Are

Wild Atlantic Aways
Castlegregory, Co. Kerry, Ireland
Email: info@wildatlanticaways.com
Website: wildatlanticaways.com

1. Data We Collect

Personal Information You Provide:

  • Contact details (name, email, phone, address)
  • Booking details (dates, number of guests, preferences)
  • Payment information (card details via our secure gateway)
  • Marketing preferences (newsletter sign-up)

Automatically Collected Information:

  • Website usage (pages visited, date/time, referral source)
  • Device and browser data (IP address, device type, operating system)
  • Cookies and similar technologies (see “Cookies” below)

2. How We Use Your Data

  • To process and manage your booking (confirmation, check-in/out, invoicing)
  • To communicate with you (pre-arrival instructions, special offers, support)
  • To improve our services and site (analytics, site performance, personalised recommendations)
  • To send marketing (newsletters and partner offers) only if you have opted in

3. Legal Basis for Processing

  • Contractual necessity: to fulfil your booking and provide services
  • Consent: for marketing communications and optional surveys
  • Legitimate interests: to maintain and optimise our site, prevent fraud, and communicate important updates

4. Sharing Your Data

We may share your information with:

  • Service providers (payment processors, WP Rentals booking system, email platforms)
  • Local partners (for guest experiences and welcome packs)
  • Legal authorities if required by law or to protect our rights

We never sell your personal data to third parties.

5. Cookies & Tracking

We use cookies to:

  • Remember your preferences and log-in status
  • Analyse Site usage with Google Analytics (anonymised)
  • Provide targeted offers (with your consent)

You can manage or disable cookies via your browser settings, though some site features may not function without them.

6. Data Retention

  • Booking, billing, and guest records are retained for 7 years for accounting and legal purposes.
  • Marketing and newsletter data is kept until you opt out.
  • Analytics data is anonymised and stored for up to 22 months.

7. Your Rights

Under GDPR you have the right to:

  • Access your personal data
  • Rectify inaccuracies
  • Erase data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at info@wildatlanticaways.com.

8. Security

We implement appropriate technical and organisational measures (SSL encryption, secure servers, staff training) to protect your data.

9. Children’s Privacy

Our site and services are not directed to children under 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy periodically. The “Last Updated” date will reflect the most recent changes. We encourage you to review it regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
Wild Atlantic Aways / Pixie Property Management
Email: info@wildatlanticaways.com
Address: Castlegregory, Co. Kerry, Ireland

Thank you for trusting Wild Atlantic Aways with your personal data. We look forward to welcoming you!